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Dawn Ward

Week 14: Being the change you want to see might have an unexpected meaning

🔖This Week's Lesson: American Icon: Alan Mulally and the Fight to Save Ford Motor Company by Bryce Hoffman Chapters 7-9 Ok so before I tell this story, I’m going to admit to you that I’m not exactly proud of how I handled the situation. I’m

Week 13: Alan Mulally had the Courage to be Different

🔖This Week's Lesson: American Icon: Alan Mulally and the Fight to Save Ford Motor Company by Bryce Hoffman Chapters 5&6 The biggest takeaway from this week’s lesson is to have the courage to be different! When it was first announced that Alan Mulally would take

Week 12: Alan Mulally takes on Ford

🔖This Week’s Lesson: American Icon: Alan Mulally and the Fight to Save Ford Motor Company by Bryce Hoffman Chapters 3&4 My mind is kinda spinning… At the end of last week, we learned of the tragic state in which the Ford Motor Company found itself when Bill

Week 11: It was the worst of times...at Ford

🔖This Week's Lesson American Icon: Alan Mulally and the Fight to Save Ford Motor Company by Bryce Hoffman Chapters 1&2 This week, I started reading American Icon: Alan Mulally and the Fight to Save Ford Motor Company. Ok, so for full transparency, this is not my

Weeks 9 & 10: Using Personas and Journey Maps to Aid Change

Sometimes, leaders need a break. I needed a break. That’s why there was no article last week. 😴 But this week, I was recharged! I am leading an important initiative at work to develop our own talent in a very niche skillset. Although I have developed many people in this

Week 8: Institutionalizing Dissent

🔖This Week’s Lesson: Book: Billion Dollar Lessons: What You Can Learn from the Most Inexcusable Business Failures of the Last 25 Years by Paul B. Carroll and Chunka Mui Read Chapter 10: The Devil’s Advocate: Unleashing the Power of Conflict and Deliberation Once, I was told by a

Week 7: DON'T be Steve Jobs

🔖This Week’s Lesson: Persuading the Unpersuadable - HBR Article by Adam Grant Is it just me or do you also get annoyed when you excitedly bring an idea to the table only to be met with someone who points out all of the flaws or potential risks? Now, leadership

Week 6: Highlight a Gap

🔖This Week’s Lesson: Review the third tactic for reducing Reaction: Highlight a Gap (pages 38—43 in The Catalyst by Jonah Berger) About five years ago, I got some feedback from my manager that I outright disagreed with. He told me that I was too clear in my writing.

Week 5: Friction with Benefits

When I first started my current job, I met with a lot of people 1-on-1. My main intent was to get to know them and for them to get to know me. My company was just over 5 years old at the time and had experienced the kind of rapid

Week 4: Asking Questions to Reduce Reactance

🔖This Week's Lesson: Review the second tactic for reducing Reactance: Ask, Don't Tell (pages 33-38 in The Catalyst by Jonah Berger) Bonus Resource: Law 6 in The Diary of a CEO: The 33 Laws of Business and Life by Steven Bartlett Often, when people come to