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Dawn Ward

No, I don't want no Scrubs

🔖This Week's (er...last two weeks') Lesson: Deal with NoNos A Sense of Urgency by John P. Kotter (Chapter 7) Hello! I am sorry for having disappeared the last two weeks. Thanks for being patient with me. In this post, we review our final tactic on how

When life gives you crises, make opportunity

🔖Week 23 Lesson: Find Opportunity in Crises A Sense of Urgency by John P. Kotter (Chapter 6) This week we learn a third tactic for instilling a sense of true urgency for our change effort: finding opportunity in crises. The crises can come from within the organization or as a

Diary of Dawn: I'm a little scared.

Behave With Urgency Every Day

🔖Week 22 Lesson: Behave With Urgency Every Day A Sense of Urgency by John P. Kotter (Chapter 5) In this week’s lesson, we learn the second tactic to raising the level of true urgency: behave with urgency every day. While that might evoke a mental image of a chicken

Your Environment Signals the Need for Change

🔖Week 21 Lesson: A Sense of Urgency by John P. Kotter (Chapter 4: Tactic One - Bring the Outside In) This week’s lesson was about how to bring the outside in to increase the sense of urgency. The basic idea is that people up and down the hierarchy of

True Urgency for Real Change

🔖This Week’s Lesson: A Sense of Urgency by John P. Kotter (Chapters 1-3) Hi!! I am so excited to share with you what I’ve learned so far this week! In previous posts, I went into detail about two different change efforts I tried to bring about: * Formalizing a

Week 19: Alan Mulally - the RIGHT leader

🔖This Week's Lesson: American Icon: Alan Mulally and the Fight to Save Ford Motor Company by Bryce G. Hoffman (Chapters 15-21) This week, I finished American Icon: Alan Mulally and the Fight to Save Ford Motor Company. In reflecting on how I might distill the lessons from the

Weeks 17 & 18: It's all about the strategy!

🔖This Week's Lesson: Your Strategy Needs a Strategy by Martin Reeves, Claire Love, and Philipp Tillmanns (Harvard Business Review article) American Icon: Alan Mulally and the Fight to Save Ford Motor Company by Bryce G. Hoffman (Chapters 10-14) I was getting bored. Mulally had done such a great

Week 16: Autonomy Needed

An old friend contacted me out of the blue this week. She’s in the Army reserves and has been deployed overseas for a few months and is expected to stay for another year. Unexpectedly, however, she’d returned back to the United States on emergency leave because both of

Week 15: How to Fight the Enemies of Trust

🔖This Week's Lesson: The Enemies of Trust by Robert M. Galford and Anne Seibold Drapeau (Harvard Business Review article) This week, I reread The Enemies of Trust from which I think there are two main takeaways. First, the article defines three different kinds of trust that exist in